ITCC 2375 - CCNA Collaboration I

3 Credits (2 hrs. lec., 4 hrs. lab) This course covers Cisco Unified Communications (UC) solutions. Students will learn administrator and end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance. Prerequisite: ITCC 1340 or departmental approval or Cisco CCENT or higher industry certification
Course Outcomes
1 - Describe the Characteristics of a Cisco Unified Communications Solution.
2 - Provision End Users and Associated Devices.
3 - Configure Voice Messaging and Presence.
4 - Maintain Cisco Unified Communications System.
5 - Provide End User Support.

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