2019-2020 Catalog 
    
    Apr 30, 2024  
2019-2020 Catalog [ARCHIVED CATALOG]

ITCC 2375 - CCNA Collaboration I


Credit Hours: 3
Contact Hours - Lecture: 2 Lab: 4
This course covers Cisco Unified Communications (UC) solutions. Students will learn administrator and end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance.
Prerequisite: ITCC 1340  or departmental approval or Cisco CCENT or higher industry certification
Student Learning Outcomes
1 - Describe the Characteristics of a Cisco Unified Communications Solution. 2 - Provision End Users and Associated Devices. 3 - Configure Voice Messaging and Presence. 4 - Maintain Cisco Unified Communications System. 5 - Provide End User Support.