CPMT 1445 - Computer Systems Maintenance

4 Credits (3 hrs. lec., 2 hrs. lab.) A study of the components within a computer system. Development of testing and troubleshooting skills. Prerequisite: CPMT 1403 or ITSC 1301; ENGL 0304 or ESOL 0364 and ENGL 0306 or ESOL 0374 or ENGL 0302; MATH 0308
Course Outcomes
1 - Describe the functions of components in a computer system.
2 - Demonstrate the effective use of computer related test equipment.
3 - Demonstrate the effective use of maintenance aids.
4 - Demonstrate the ability to remove computer cabinet and install or remove expansion boards and power supplies.
5 - Demonstrate the ability to remove/install/setup internal and external system drives.
6 - Demonstrate the ability to checkout/install/remove all system interconnect cabling.
7 - Be able to distinguish and install different memory modules.
8 - Demonstrate a “Basic Skills” mastery in installing an operating system (DOS and Windows) and operate the system in a selected work/task environment related to the checkout and maintenance of the system.
9 - Be able to distinguish, describe and identify various diagnostic tools.
10 - Discuss purpose of technical support.
11 - Demonstrate use of E-mail and Internet searches in troubleshooting problems.
12 - Demonstrate a “Basic Skills” mastery in diagnosing basic hardware, software and configuration problems and recommend solutions to those specified problems.
13 - Demonstrate a basic knowledge of RS232, serial ports, parallel ports, null modems, and SCSI interfaces.
14 - Define methods to maintain positive relations with others.
15 - Demonstrate accepted social and work behaviors.