2018-2019 Catalog 
    
    Mar 28, 2024  
2018-2019 Catalog [ARCHIVED CATALOG]

PTAC 2314 - Principles of Quality


3 Credits (3 hrs. lec.) Study of the background and application of quality concepts. Topics include team skills, quality tools, statistics, economics and continuous improvement. Prerequisite: College Level Readiness in Reading AND Writing.
Course Outcomes
1 - Use statistical process control to collect, organize, and analyze data.
2 - Describe the principles of quality control.
3 - Use quality tools.
4 - Describe the effects of the quality movement in the United States and how it has impacted economics and customer expectations.
5 - Explain the importance of everyone understanding and following procedures, policies, and documentation (checklists, log books, etc.) to ensure operating consistency, reduce process variability and waste, and to prevent environmental and safety incidents.
6 - Describe continuous improvement and explain how it is used to optimize processes and/or resolve operational issues.
7 - Prepare, analyze, and interpret information using statistical process control, process data, control charts and Quality Tools (QT).
8 - Given a process scenario, use the team concept and quality tools to prepare control charts, analyze data and interpret information to determine corrective and/or preventative action (s).